SHIPPING

US DOMESTIC SHIPPING

Shipping Address

Please make sure that you have provided the correct and current address for shipping and delivery.

Shipping Time and Cost

1) After an order has been successfully paid and confirmed, you will see the estimated delivery time and cost for shipping on your order confirmation page. You will also receive an order confirmation message that will outline the estimated processing time for your order.

2) The warehouse may take 3-7 Business days to process your order. You will receive a message once your order has been shipped.

3) You'll receive a shipment notification message that will provide you with the estimated delivery time for each package once it is shipped. We will also provide you the tracking number when it is ready. You can view this estimated delivery time under each package in your order history at the same time.

4) In most cases, your order will be delivered within the estimated time of delivery. However, the actual delivery date may be affected by flight arrangements, weather conditions, and other external factors. Please refer to the tracking information for the most up to date delivery date.

Age

Must be 18 years of age to purchase products paying for product is saying you are of legal age to purchase products from KinksandKandi.com

RETURNS

Our 100% Satisfaction Guarantee

Returns are sometimes necessary for all kinds of reasons. As part of kinks and kandi efforts to provide you with outstanding customer service, you can return any item sold on our site for any reason whatsoever during the first 90 days with our 100% Customer Satisfaction Guarantee – the best in the biz. Our customer service representatives will work with you to resolve the situation by: replacing the original item, substituting a similar item or refunding your money.